Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for personal data collection on this site is:
- Name
- Manuel TURPIN (Bonsai974 / B974)
- Address
- 110 rue des Poinsétias, 97430 Le Tampon, Reunion
- contact@b974.fr
2. Data We Collect
We collect different categories of data based on your interactions with our site:
Contact Form
- Name
- Email address
- Message content
Online Orders
- Name
- Email address
- Delivery address
- Phone number
- Payment information (processed securely by Stripe)
Site Navigation
- Technical cookies (session, preferences)
- IP address (anonymized)
- Browser type and device information
Audience Measurement (with your consent)
- Pages visited and browsing behavior
- Session duration
- Traffic source
- Site interactions (clicks, scrolls)
Note: By default, we only collect anonymous statistics without cookies, in accordance with CNIL exemptions. Complete data is only collected after your explicit consent.
3. How We Protect Your Data
We implement appropriate technical and organizational measures to protect your data:
- Secure connection (HTTPS/SSL)
- Hosting in France (OVH)
- Restricted data access
- Secure payments via Stripe (PCI-DSS certified)
4. Your Rights Under GDPR
Under GDPR (Articles 15-22), you have the following rights regarding your personal data:
Right of Access
Obtain confirmation of data processing and access your data.
Right of Rectification
Correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your data.
Right to Data Portability
Receive your data in a structured format.
Right to Object
Object to data processing.
Right to Restrict Processing
Limit processing in certain circumstances.
To exercise these rights, contact us at contact@b974.fr. We will respond within one month.
5. Lodge a Complaint
If you believe our handling of your personal data violates GDPR, you have the right to lodge a complaint with your national data protection authority. For users in the EU, you can file a complaint with your country's data protection authority.
6. Changes to This Policy
We reserve the right to modify this privacy policy at any time. For material changes, we will notify you by email or via a notice on the site. We encourage you to review this page regularly.
Related Documents
Last updated: December 2025